30 March 2023
End User Release
Figure 1: PRO Vibe Stem (Alloy) affected by recall.
Shimano Europe B.V. (“Shimano”), owner of the PRO brand has identified that the PRO Vibe Stem (Alloy), of certain batches, can develop cracks in particular conditions. Shimano is issuing a stop riding and recall notice on all PRO Vibe Stems (Alloy) sold since May 2020. The products affected by the recall are identifiable by the prominent silver ‘V’ branding on the faceplate of the stem and the forward-facing mounting bolts.
The affected products are:
PRSS0440 Vibe stem SB black 80mm / 31.8mm / -10 angle PRSS0441 Vibe stem SB black 90mm / 31.8mm / -10 anglePRSS0442 Vibe stem SB black 100mm / 31.8mm / -10 anglePRSS0443 Vibe stem SB black 110mm / 31.8mm / -10 anglePRSS0444 Vibe stem SB black 120mm / 31.8mm / -10 anglePRSS0445 Vibe stem SB black 130mm / 31.8mm / -10 anglePRSS0461 Vibe stem SB black 90mm / 31.8mm / -17 anglePRSS0462 Vibe stem SB black 100mm / 31.8mm / -17 anglePRSS0463 Vibe stem SB black 110mm / 31.8mm / -17 anglePRSS0464 Vibe stem SB black 120mm / 31.8mm / -17 anglePRSS0465 Vibe stem SB black 130mm / 31.8mm / -17 anglePRSS0450 Vibe stem 1 1/4 SB black 80mm / 31.8mm / -10 anglePRSS0451 Vibe stem 1 1/4 SB black 90mm / 31.8mm / -10 anglePRSS0452 Vibe stem 1 1/4 SB black 100mm / 31.8mm / -10 anglePRSS0453 Vibe stem 1 1/4 SB black 110mm / 31.8mm / -10 anglePRSS0454 Vibe stem 1 1/4 SB black 120mm / 31.8mm / -10 anglePRSS0455 Vibe stem 1 1/4 SB black 130mm / 31.8mm / -10 anglePRSS0471 Vibe stem 1 1/4 SB black 90mm / 31.8mm / -17 anglePRSS0472 Vibe stem 1 1/4 SB black 100mm / 31.8mm / -17 anglePRSS0473 Vibe stem 1 1/4 SB black 110mm / 31.8mm / -17 anglePRSS0474 Vibe stem 1 1/4 SB black 120mm / 31.8mm / -17 anglePRSS0475 Vibe stem 1 1/4 SB black 130mm / 31.8mm / -17 angle
Corrosion can lead to cracks forming in the clamping area of the fork steerer tube (as highlighted in Figure 2).
Figure 2: Cracking can occur in the clamping area of the fork steerer tube.
If the crack is not detected by the user in time, it could grow until a complete separation of the stem. If this happens while riding, the user could lose control of the bicycle and fall, posing a risk of injury to the user in a crash.
Our records show that you have purchased an affected stem, please stop riding your bike and follow the procedure below to identify if the stem on your bicycle is affected by this recall.
Figure 3: Procedure of checking if a stem is affected.
Step 1: Was the stem purchased in or after May 2020?
Step 2: Does the stem have AL7075 marking on the underside?
Step 3a: Remove the handlebar and proceed to step 3b
Step 3b: Does the stem have one of the following codes on the left-hand side (FF, FI, FC, FG, FA, EF, EK, EE, ED, EH)?
If you are in possession of an affected stem, stop using it. Please contact the dealer from whom you purchased the product originally and return the affected product to them. Dealers have been authorized to provide a replacement stem (depending on availability) or offer a refund for the recalled product.
For questions about this recall, please contact us by email at email@example.com.
For question about this recall from consumers based in Australia, please contact us by e-mail at firstname.lastname@example.org.
Shimano would like to reiterate the company’s commitment to rider safety and dedication to producing industry leading products. We sincerely apologize for failing to live up to these standards and for any inconvenience caused by the PRO Vibe Stem (Alloy) recall.
(Please note that no other PRO stems, including the Vibe Carbon Stem, are affected by this recall)
To download the recall notice in another languages, please consult the list below.
South Asian languages: